Privacy Policy

Last updated: March 28, 2026

1. Introduction

Tilk AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing website at tilk.ai (the “Site”).

This policy applies to the marketing website only. The Tilk AI platform (app.tilk.ai) has a separate privacy policy governing the use of our SaaS product.

2. Information We Collect

Information You Provide

  • Email address (newsletter subscription, demo booking form)
  • Name and company (demo booking form)
  • Use case selection (demo booking form)

Automatically Collected Information

  • Page views and referral sources (via Plausible Analytics — see Section 5)
  • UTM parameters from marketing campaigns
  • Device type and browser (aggregated, non-identifying)

3. How We Use Your Information

  • To send you newsletter updates you subscribed to
  • To facilitate demo bookings and follow up on your request
  • To understand how visitors use our Site and improve it
  • To attribute marketing campaigns to conversions
  • To comply with legal obligations

4. Third-Party Processors

We share data with the following service providers:

  • Plausible Analytics — privacy-friendly, cookieless web analytics. No personal data is collected. Fully GDPR-compliant. Plausible data policy
  • Cal.com — demo scheduling. Processes your name, email, and booking details when you schedule a demo.
  • Resend — transactional email delivery. Processes your email address for newsletter and demo confirmation emails.
  • Cloudflare — content delivery and DDoS protection. May process IP addresses and request metadata.

5. Analytics and Cookies

We use Plausible Analytics, a privacy-friendly analytics tool that does not use cookies, does not collect personal data, and is fully GDPR-compliant by design. No cookie consent banner is required for Plausible.

Our demo booking widget (Cal.com) may set functional cookies necessary for the booking process. These are first-party cookies and are not used for tracking.

6. Data Retention

  • Newsletter subscriptions: until you unsubscribe
  • Demo booking data: 12 months after the booking date
  • Analytics data: aggregated data retained indefinitely (no personal data)

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

  • Access: Request a copy of the data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Request your data in a machine-readable format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

To exercise any of these rights, contact us at privacy@tilk.ai .

8. Contact

For privacy-related questions or requests, contact us at:

privacy@tilk.ai